Handoff analysis
Every change of hands between roles: waits, lost information, ping-pong and responsibilities nobody owns.
Command: /ef:handoff-analysis · Methodology: Is2Be Process · Phase: Phase 3 · Analysis
When to use it
Section titled “When to use it”When the process crosses several teams or roles.
It’s working if
Section titled “It’s working if”- It quantifies ping-pong (send-backs and clarifications).
- It finds the white space: who chases a stuck case, who updates the customer.
- It proposes removing handoffs, not just speeding them up.
Where it fits
Section titled “Where it fits”- Before: Value and waste analysis
- After: Root cause and problem register
Requirements
Section titled “Requirements”-
Your AI connected to the service with your licence key (how to connect).
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The project set up once with
/ef:setup. -
The outputs of the previous steps (see Where it fits).