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Is2Be

Incident runbook

How to diagnose and resolve a known type of incident, tailored to the stack and platform.

Command: /sf:incident-runbook · Methodology: Is2Be Software · Phase: Phase 7 · Monitoring

When to use it

Section titled “When to use it”

Before the first production deployment for predictable incidents; also after a real one, documenting what was actually observed.

It’s working if

Section titled “It’s working if”
  • It has symptoms, diagnosis, resolution and verification.
  • It uses the system’s real logs and metrics.
  • Someone who didn’t build the system can follow it.

Where it fits

Section titled “Where it fits”

Requirements

Section titled “Requirements”

  • Your AI connected to the service with your licence key (how to connect).

  • The project set up once with /sf:setup.

  • The outputs of the previous steps (see Where it fits).