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Is2Be

KPI baseline

The starting value of every KPI and the process cost, with the calculation shown.

Command: /ef:kpi-baseline · Methodology: Is2Be Process · Phase: Phase 2 · As-Is discovery

At the end of Phase 2, once the As-Is is validated.

  • Every value says whether it is measured, estimated or declared.
  • It segments the data, so an overall average doesn’t hide where the problem is.
  • Consistency checks (Little’s law, capacity) flag inconsistencies.
  • Your AI connected to the service with your licence key (how to connect).

  • The project set up once with /ef:setup.

  • The outputs of the previous steps (see Where it fits).

What if I have no system data?

It uses three-point estimates from participants (minimum, typical, maximum) and marks them as estimated. If a KPI can’t be estimated, it says what’s needed to measure it.

Why does it insist on the operational definition?

Because the same KPI has to be measured the same way at the end. Without that, you can’t prove the improvement.